Front Desk Receptionist
Company: OPSAM Health
Location: San Diego
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Job Description Job title Front
Desk Receptionist Reports to Clinic Manager Department: Medical
Location: San Diego: 5296 University Ave F-1, San Diego, CA 92105
Status: Non-exempt OPSAM MISSION Building Healthier and Happier
Communities Together OPSAM is a federally qualified community
health center that emerged over forty years ago. The agency serves
low-income families and individuals in the County of San Diego in
two (2) strategic areas with a high density population of
Filipinos/Asian and other low-income, uninsured individuals —
National City (Southern San Diego County) and Mira Mesa (North
Central San Diego). JOB PURPOSE Under the direct supervision of the
Clinic Manager, this position provides administrative and
secretarial support for the Clinic Manager and the clinic. In
addition to typing, filing and scheduling, performs duties such as
insurance verification, coordinating direct mailings, and working
on special projects. Also, answers non-routine correspondence and
assembles highly confidential and sensitive information. Deals with
a diverse group of important external callers and visitors as well
as internal contacts at all levels of the organization. Independent
judgment is required to plan, prioritize, and organize a
diversified workload and recommend changes in office practices or
procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES Administration:
Greeting people upon arrival at OPSAM Process proper paperwork
Verify insurance and ID Scan front office documents Check patient
Insurance Collect COPAYS Answer phones Prepare front office forms
Proper flow direction All other duties as assigned Quality
Management: Contribute to the success of the organization by
participating in quality improvement activities. Customer
Relations: Maintain professional working relationships with all
levels of staff, clients and the public. Be a team player and
cooperate in accomplishing department goals and objectives. Safety:
Maintain current knowledge of policies and procedures as they
relate to safe work practices. Follow all safety procedures and
report unsafe conditions. Know location of nearest fire
extinguisher and emergency exits. HIPAA/Compliance: Maintain
privacy of all patient, employee and volunteer information and
access such information only on a need to know basis for business
purposes. Comply with all regulations regarding corporate integrity
and security obligations. Report unethical, fraudulent, or unlawful
behavior or activity. QUALIFICATIONS High School Diploma or GED 1-2
years’ experience in a physician office or hospital setting as a
Front Desk Receptionist or registration preferred. Experience with
different insurances Bilingual (English/Spanish/Tagalog).
Familiarity with basic word processing, spreadsheet, and database
applications. Accurate keyboarding skills. Work involves sitting,
talking, hearing, using hands to handle, feel or operate objects,
tools, or controls, and reaching with hands and arms. The employee
may be required to push, pull, lift, and/or carry up to 20 pounds.
Reasonable accommodations may be to enable individuals with
disabilities to perform the essential functions. Ability to read
and write, good verbal and written communication, time management,
and interpersonal skills. Prioritize, meet deadlines, and exercise
sound judgment. Annual Requirements, Licensure, and Certifications:
Have reliable transportation; clean driving record, and car
insurance as required by the state. PHYSICAL DEMANDS Move
throughout the clinic and community. Repetitive hand movement, use
and view PC. Use fax, telephone, and copier. Sits or stand for long
period of time, reach, bend, climb, stoop, and lift up to 25lb.
OTHER DUTIES This job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Keywords: OPSAM Health, Redlands , Front Desk Receptionist, Administration, Clerical , San Diego, California
