HVAC Manager

Company: Redlands & Henry Bush Plumbing, Heating and Air Co
Location: Redlands
Posted on: December 2, 2019

Job Description:

POSITION SUMMARY: To manage the HVAC division including the HVAC Service and HVAC Residential Replacement departments of the company. This Manager is expected to oversee all aspects of the HVAC division to ensure its continued profitability and growth. Give direction to and work with the Sales Manager, Service Manager, Install Manager and field personnel to achieve service department objectives. Meet regularly with all HVAC department managers and supervisors regarding their goals and objectives and guide them through the process to completion. Lastly, work with all departments to streamline all processes to optimum efficiency and productivity. REQUIRED QUALIFICATIONS:-- Excellent communication skills, oral, and written-- Some college coursework preferred-- Valid driver's license-- 10 to 15+ years' experience in HVAC Management role-- Proven record in HVAC operations and business management success-- Good computer skills including Microsoft Word, Excel, and Google Docs-- Cognitive ability to comprehend the core fundamentals and operations of the HVAC business-- Detail-oriented, organized, and objective in decision-making-- Demonstrate ability to lead, mentor and train personnel as necessary-- Demonstrate excellent customer service skills QUALIFICATIONS DESIRED:-- Excellent verbal skills-- Professional phone skills-- Strong interpersonal skills-- Energetic personality-- Well organized and ability to work independently-- Ability to prioritize and manage time effectively PERFORMANCE STANDARDS:-- Measurement of the HVAC division performance in the following areas:-- Growth and Profitability of departments-- Quality and craftsmanship of work-- Training and development of personnel-- Level of satisfaction from customers-- Quantity of accessory sales-- Call back ratio-- Turnover Ratio-- Labor Efficiency-- Quantity of Maintenance Agreements-- Degree to which seasonal fluctuations in revenue are limited. JOB COMPETENCIES:-- Share and emulate the company's values as stated in the Value Statement-- Emulate and promote the company's mission and vision statements-- Strong planning and organizing skills-- Strong Customer Service-- Strong Team Player-- Exceptional leader-- Decision-making ability-- Critical thinking/problem solving skills-- Dependable and responsible-- Technical Aptitude-- Recognize and value quality craftsmanship-- Ability to lead, train and supervise others-- Good verbal, written and oral communication

Keywords: Redlands & Henry Bush Plumbing, Heating and Air Co, Redlands , HVAC Manager, Executive , Redlands, California