Director of Distribution Center Operations
Company: Ashley Furniture
Location: Redlands
Posted on: June 18, 2022
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Job Description:
DescriptionSummary
The Director of Distribution Center Operations will provide
strategic and tactical direction for operations within assigned
locations, supporting domestic and global distribution of product.
This position is responsible for the optimal performance of all
departments, Profit & Loss (P&L) management, Continuous Quality
Improvement (CQI) initiatives, Safety Compliance, Staffing,
Retention and Morale, Building Maintenance, Powered Industrial
Truck (PIT) Fleet Management, etc., that falls within the scope of
the assigned Distribution and Fulfillment Center operations.
The Director of Distribution Center Operations will drive
operational improvements to achieve business goals as well as
streamline processes and maximize operational performance to enable
long-term growth. This position will ensure effective utilization
of space and equipment for all distribution centers assigned and
ensure processes are effectively established, followed, monitored
and optimized. Additionally the Director will provide coaching,
mentoring and support in the development of staff and recognize
individual team successes.
Responsibilities:Oversee the planning and scheduling of all
distribution and fulfillment centers and their services including
shipping, receiving, returned/damaged goods, maintenance and
administrative activities to ensure the customer requirements and
demands are met in an efficient manner.
Work directly with the Distribution Center management to assist in
the planning of short-term and long-term labor needs based on sales
forecasts and direction from management and other stakeholders
within the business.
Monitor and sustain optimum performance levels, adequate expense
levels, space, equipment, staffing levels and overhead to meet the
annual budgetary plan for assigned distribution and fulfillment
center.
Analyze key metrics for assigned distribution and fulfillment
center and ensure established goals are met in the areas of
performance, quality, safety, customer satisfaction and budgetary
plan.
Implement changes to improve productivity and reduce cost and
waste; monitor damage and rework within assigned distribution and
fulfillment center and direct the establishment and implementation
of distribution center standards.
Provide direction for various programs essential to distribution
and fulfillment center procedures such as training, safety,
housekeeping, cost reduction, employee involvement, security,
etc.
Initiate and coordinate major projects across assigned distribution
and fulfillment centers, such as layout changes, equipment and
space needs and utilization, capital expenses and major
repairs.
Keep current on information and technology affecting functional
areas to increase innovation and make appropriate recommendations
to leadership as necessary.
Make employment decisions and/or recommendations on hiring,
improvement plans, transfers, promotions, corrective actions,
terminations, pay adjustments, etc.
Coordinate and manage the work of employees by directing members of
the team to meet the area's goals. Audit regularly to ensure
standard operating procedures are being adhered to.
Manage employee performance and assist employees in making
improvements to their performance through coaching, mentoring and
administering performance reviews. Recommend, plan and/or implement
employee training and skill development activities.
Audit, maintain and ensure employee time-keeping and absentee
records are accurate.
Communicate company and departmental issues and goals and
facilitate employee growth and development through weekly team
meetings, regular individual employee meetings, coaching, training,
and company-offered learning opportunities.
Manage resources, making real time adjustments when needed, to
optimize equipment, facilities, employees, methods and
materials.
Audit, maintain and ensure employee time-keeping and absentee
records are accurate.
Demonstrate the company's Core and Growth Values in the performance
of all job functions.
Who Are We?
We offer competitive pay and excellent benefits!
We are a multi-billion dollar company and the largest manufacturer
of furniture in the world, and offer one of the industry's broadest
product assortments at over 20,000 storefronts in 123
countries.
Growth-Focused is one of our core values, and we are dedicated to
helping you grow with us through training, mentoring, and coaching
as well as investing in the latest design tools, production
equipment and new technologies.
Environmental efforts are a priority as we continually seek to
recycle, reuse and replenish every day.
Millions of dollars are contributed annually to local and national
charities as we seek to improve the lives of people around the
world.
Keywords: Ashley Furniture, Redlands , Director of Distribution Center Operations, Executive , Redlands, California
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