Scaled Customer Success Manager
Company: VirtualVocations
Location: Vista
Posted on: May 15, 2025
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Job Description:
A company is looking for a Scaled Customer Success Manager.
Key Responsibilities
Drive customer success initiatives for a portfolio of Mid-Market
accounts, focusing on upsells, onboarding, and retention
Manage approximately 30 accounts, identifying upsell opportunities
and mitigating churn risks
Collaborate with cross-functional teams to ensure optimal customer
experience and deliver actionable insights through data
analysis
Required Qualifications
1-3 years of experience in a customer-facing role such as Customer
Success, Account Management, or Sales
Experience managing a high volume of accounts in a scaled customer
success model is preferred
Proficiency with Salesforce is advantageous
Bachelor's degree required
Keywords: VirtualVocations, Redlands , Scaled Customer Success Manager, Executive , Vista, California
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