Healthcare Customer Service Representative

Company: VirtualVocations
Location: Vista
Posted on: May 17, 2025

Job Description:

A company is looking for a Customer Service Representative in Healthcare.
Key Responsibilities

Manage authorizations and service requests through various communication channels
Provide excellent customer service and handle escalated calls
Coordinate with Medical Directors and other departments for authorization cases

Required Qualifications

High School Diploma / GED (or higher)
2+ years of experience in healthcare, call center, or customer service
Ability to work varying shifts for 24/7 operations
Proficiency in Microsoft Office and knowledge of medical terminology (ICD-9/ICD-10 and CPT)
Must have a HIPAA-compliant dedicated work area and secure handling of sensitive documents

Keywords: VirtualVocations, Redlands , Healthcare Customer Service Representative, Healthcare , Vista, California

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