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Retail Service Specialist

Company: Auto Club of Southern California
Location: Redlands
Posted on: December 26, 2019

Job Description:

The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have over 15,000 employees in 21 states helping over 16 million members. With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

AAA is a financially strong organization providing legendary service to our members on the road, on vacation, protecting their cars and homes, and exceeding their service expectations with every interaction.

We are looking for someone who will thrive in a sales and service environment. Well provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. Youll also have the opportunity to advance with skill based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).

This position will primarily be: processing DMV registrations, taking passport photos, distributing maps and tour books, and other services for members.

Our branch hours of operation are Monday through Friday 9am 5pm and Saturday 10am 2pm. We are closed on Sundays and most holidays.

Qualifications

Qualifications:


  • Experience in retail sales, banking or similar customer service/sales environment
  • Proven ability to exceed assigned sales or service quality goals
  • Experience with Microsoft Office basics
  • Ability to pass Notary Public Licensing exam
  • Ability to travel for training programs at a remote location
  • A high school diploma or GED
  • Successful completion of background check and drug screening


    Remarkable benefits:

    • Health coverage for medical, dental, vision
    • 401(K) saving plan with company match AND Pension
    • Tuition assistance
    • Employee discounts

      Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

      AAA is an Equal Opportunity Employer

      The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Keywords: Auto Club of Southern California, Redlands , Retail Service Specialist, Hospitality & Tourism , Redlands, California

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