Customer Service Associate

Company: NKC
Location: Redlands
Posted on: July 30, 2022

Job Description:

Job Description We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Customer Service Associate uses a team approach to achieve truly remarkable service levels for both our clients and external customers. Our Customer Service Associate position is more than just a job, it's an opportunity. An opportunity to gain life experience that goes far beyond just serving a great product in a friendly environment. All we ask of our Customer Support & Sales Associate is to put in the time in order to reap the reward Are You? Passionate about entrepreneurship Unstoppable in the pursuit of achieving your goals Driven to continuously learn new techniques Relatable to diverse groups of individuals Looking for growth opportunities Eager to grind and get your hands dirty What you---re responsible for as a Customer Service Associate: Develop and implement sales acquisition programs and manage lead generation Work off a list of leads to identify, sell, and retain high-value, lifetime supporters of client brands during field residential campaigns Manage customer complaints efficiently and ensure a resolution in a timely manner Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships Provide product and service information to resolve issues and serve customers in person Ability to exercise flexibility, initiative, good judgment, critical thinking, and discretion Keep office and conference room areas clean, sanitized, and maintained Display a positive composure and enthusiastic tone while assisting customers What we look for in a Customer Service Associate: Someone with experience in customer service, sales, and customer-facing Someone eager to derive their own success Someone positive and enthusiastic about taking on new avenues Someone creative and able to think outside the box Someone who is motivated by working full-commission Someone who assists in making others feeling comfortable and building meaningful relationships Someone who excels in a team environment as well as independently This position includes in-person sales and customer service.

Keywords: NKC, Redlands , Customer Service Associate, Hospitality & Tourism , Redlands, California