Bilingual Technical Support Agent
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for an Advanced Technical Support Agent -
Remote/Bilingual.
Key Responsibilities
Provide technical support for hardware, software, and networking
issues via email and phone
Diagnose problems and offer resolutions for technical and service
inquiries
Collaborate with team members to enhance customer experience and
escalate complex issues as needed
Required Qualifications
6+ months of experience in troubleshooting technology
Bilingual in English and Spanish
Working knowledge of operating systems such as Windows 7 & 10
Familiarity with MS Office suite & Skype for Business
Ability to obtain a U.S. Government clearance (U.S. Citizenship
required)
Keywords: VirtualVocations, Redlands , Bilingual Technical Support Agent, IT / Software / Systems , Vista, California
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