Tier 3 Microsoft O365 Support Technician
Posted on: February 22, 2021
If you are a Tier 3 Microsoft O365 Support Technician with
experience, please read on!
Job Title: Tier 3 Microsoft O365 Support Technician
We are a full-service, privately held Mortgage Banker with an
outstanding reputation built on trust, ethical lending practices,
and true family values. That's because we are a family-owned
business backed by experts dedicated to providing our customers the
courteous one-on-one attention they deserve, every step of the
We are looking for a strong candidate that has experience with
troubleshooting and resolving advanced system and user issues in a
hybrid Teams O365 SharePoint, OneDrive, and Office Pro applications
deployment and functionality. The selected candidate shall be
accountable for all O365-incidents taking escalated tickets from IT
Support Specialists and facilitating interaction with the O365
Top Reasons to Work with Us
What You Will Be Doing
- Support pre-production and production deployment,
configuration, testing while ensuring best practices are followed
and recommendations communicated.
- Provide detailed technical documentation including solution
high/low-level design, platform build/configuration,
troubleshooting, and operational procedures.
- Works with engineer to review current issues to ensure
successful support of new solutions and platforms through means of
documentation and training.
- Responsibility for the administration and supporting of the
following, but not limited to: Windows Active Directory 2008/2012,
Teams/O365 SharePoint, OneDrive and Office Pro applications
end-user support, hardware support and troubleshooting.
- Support, monitor, test, and troubleshoot hardware and software
IA problems pertaining to the O365 Tenant.
- Perform system and user analysis to resolve advanced system
- Apply customer service and technical expertise to respond to
client on the phone remotely troubleshooting and resolving hardware
and software-related problems.
- Manage accounts, network rights, and access to O365 Tenant
systems and equipment. " Configure, optimize, and test network O365
Tenant to ensure they comply with security policy, procedures, and
- Maintain positive physical control of the O365 Tenant
components within their areas of responsibility.
- Safeguard the O365 Tenant from unauthorized transmissions of
data (such as sending data without encryption), tampering with the
O365 Tenant hardware.
What You Need for this Position
- Microsoft Office 365
- Teams/O365 SharePoint
- Windows Active Directory 2008/2012
- Office Pro
- System Administration
- Windows Server 2016
- O365 Tenant
What's In It for You
So, if you are a Tier 3 Microsoft O365 Support Technician with
experience, please apply today!
- Apply directly to this job opening here!
- E-mail directly for more information to
Email Your Resume In Word To
Looking forward to receiving your resume through our website and
going over the position with you. Clicking apply is the best way to
apply, but you may also:
- Please do NOT change the email subject line in any way. You
must keep the JobID: linkedin : MQ1- -- in the email subject line
for your application to be considered.***
Marcus Quigley - Executive Recruiter - CyberCoders
Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability, protected veteran status, or any other characteristic
protected by law.
Your Right to Work - In compliance with federal law, all persons
hired will be required to verify identity and eligibility to work
in the United States and to complete the required employment
eligibility verification document form upon hire.
Keywords: CyberCoders, Redlands , Tier 3 Microsoft O365 Support Technician, Professions , Redlands, California
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