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Consultant - Emergency Management

Company: ESRI, Inc.
Location: Redlands
Posted on: May 6, 2022

Job Description:

Overview:As a Consultant, you'll work closely with our industry experts in professional services, sales, and marketing to meet Esri's strategic goals regarding public safety-related software and services within emergency management agencies.In this role, you will provide vision and leadership while promoting the use of Esri technology to enable customer success and support the development and growth of Esri technology into new domains by working closely with industry experts throughout the company.This is an opportunity to blend your experience and subject matter expertise with tech-savvy and transformational approaches to engaging with our customers and contribute to the public safety practice within Professional Services.*Additional locations may be considered*Responsibilities:

  • Be a thought leader: Advise customers regarding innovative solutions using Esri technology and content to help them make better decisions. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies.
  • Understand our customers and know their business: Engage your domain experience to foster a sense of community among industry and public sector leaders. Be familiar with the overall mission and operations of federal agencies including knowledge of common goals and initiatives, procurement cycles, and business processes.
  • Engage with our customers: Discover the value of location within customer workflows and drive substantial return on their investment in Esri's enterprise platform and services by creating outstanding proposals and winning work with strategic customers. Regularly engage, collaborate, and facilitate with public safety customers and external teams and stakeholders such as federal, state, and local law enforcement partners; fire service and emergency management agencies; and public health agencies.
  • Develop and grow business: Provide business development support by defining project and proposal strategies that further technology and implementation patterns with new and existing customers. Collaborate with Esri's practice managers and marketing and sales teams to develop new business, and be part of actively shaping the future of law enforcement through your work on cutting-edge projects and technology trends--real-time GIS, big data analytics, geoanalytics, open data.
  • Manage complex technology projects and programs: Use your consulting and project management skills to lead virtual teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment. Manage scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions.Requirements:
    • 3+ years of experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (desktop, server, and online) for emergency management agencies
    • Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers
    • Demonstrable ability to evaluate and translate a customer's business goals, objectives, and strategies into technical plans and solutions
    • Be self-motivated, a proactive problem solver, team-oriented, and creative
    • Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills
    • Entrepreneurial attitude and willingness to learn-you must thrive in a dynamic, cross-functional team environment
    • Bachelor's degree or higher in geography, computer science, criminal justice, GIS, or a related field
    • Willingness and ability to travel up to 25% of the timeRecommended Qualifications:
      • Experience with current technology implementation patterns including service-oriented and cloud computing architecture
      • Master's degree in a related fieldThe Company:Our passion for improving quality of life through geography is at the heart of everything we do. Esri's geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

        Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

        Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

        If you need a reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.#LI-AL2

Keywords: ESRI, Inc., Redlands , Consultant - Emergency Management, Professions , Redlands, California

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