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Desktop Support Technician

Company: CyberCoders
Location: Redlands
Posted on: September 30, 2019

Job Description:

Desktop Support Technician
If you are a Desktop Support Technician with Windows and MS Office experience, please read on!

We're located in Redlands CA and we provide next level software for the automotive industry. We have an immediate opening for a talented Desktop Support person with 2-3 years of experience supporting offices of 50 employees or more. This person will be responsible for supporting an office of about 70 local employees with another 5-10 remote employees. The majority of this job will be providing desktop support for all office staff as well as escalating issues to senior team members in our Texas office as needed. Our office is mixed with a 24/7 call center, shipping, and executives.

This is not a very senior level position so salary would be commensurate with experience based on a 2-3 year professional. This person will be the main technical support resource for our Redlands office.

What You Will Be Doing



  • Build and deploy employee workstations as needed
  • Upgrade existing hardware and software as needed
  • Create and manage mobile authentication accounts
  • Deploy and Manage all operating system fixes and patches
  • Troubleshoot Network issues
  • Troubleshoot MS Office & Windows OS issues
  • Work with internal teams to deploy and troubleshoot servers and network protocols
  • Etc...


    What You Need for this Position
    At Least 1 Year of experience and knowledge of:



    • Desktop Support
    • Desktop Deployment
    • User Account Management
    • Basic Networking
    • 3rd party application support
    • Advanced Knowledge MS Office
    • Advanced Knowledge Windows OS
    • Basic Knowledge Active Directory
    • Jira or other ticketing software
    • Troubleshooting Hardware/Software


      What's In It for You



      • Vacation/PTO
      • Medical
      • Dental
      • Vision
      • Relocation
      • Bonus
      • 401k



        So, if you are a Desktop Support Technician with experience, please apply today!




        • Applicants must be authorized to work in the U.S.CyberCoders, Inc is proud to be an Equal Opportunity Employer


          All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

          Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Redlands , Desktop Support Technician, Professions , Redlands, California

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