Client Service Representative - Specialty

Company: CVS Pharmacy
Location: Redlands
Posted on: January 9, 2021

Job Description:

Job DescriptionThe CVS Health Specialty Pharmacy is building an Inbound Pharmacy Service team to support our specialty patients who are in need of life sustaining medications. We are hiring Customer Service Representatives to work in our inbound call center to make the connection and ensure timely delivery to those patients reaching out. Are we busy absolutely Do you get a guarantee of 40 hours per week absolutely Through your skills and knowledge, you will be able to help our patients on their path to better health. Typical calls include prescription refills, order status, and insurance coverage. Our pharmacy has a high-energy culture and are passionate about providing excellent customer service with empathy while resolving the patients questions on the first call. If you get satisfaction by knowing that you have helped someone, apply today. Do you have at least 6 months of customer service experience working with customers/patients (in a fast-paced, metric environment)? Do you have strong computer skills and a passion for helping others? CVS provides the training and knowledge to set you up for success. We also offer incredible advancement opportunities so you can grow within the pharmacy or move to another role within CVS Health. If you take care of our patients, we will take care of your career. Our application process is 2 simple steps. 1. Apply on line. 2. Take our Virtual Job Tryout to fast track the recruitment process and start your career with CVSRequired Qualifications- Valid CA pharmacy technician license.Preferred Qualifications- Prior Healthcare Experience and/or inbound call center experience - National Pharmacy Technician CertificationEducation- A verifiable High School Diploma or GED is requiredBusiness OverviewIts a new day in health bining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nations premier health innovation company. Through our health services, insurance plans and community pharmacists, were pioneering a bold new approach to total health. As a CVS Health colleague, youll be at the center of it all. At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the countrys health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT.

Keywords: CVS Pharmacy, Redlands , Client Service Representative - Specialty, Sales , Redlands, California